FASCIITIS FIGHTER FREQUENTLY ASKED QUESTIONS

ABOUT

What does the Fasciitis fighter do? The Fasciitis fighter is a product to allow you to do strengthening exercises of the foot and calf. Its design places the plantar fascia under some tension while the muscles in the foot and calf work.

What is the Fasciitis Fighter? It is a closed cell foam product that allows you to complete strength training with. It replaces the need to roll up a towel which is commonly used in strengthening exercises for the foot. 

What can the Fasciitis Fighter be used for? The Fasciitis Fighter is specifically designed to help perform high load strength training on.

Are there conditions that are not suitable or safe to use the Fasciitis Fighter for? Yes, you should not use the Fasciitis Fighter if you suffer from any of the following conditions: Acute or reactive plantar fasciitis, plantar fascia tear, foot fractures, acute calf or achilles injury. Undiagnosed heel and foot pain, If you suffer from any of these conditions please do not use the Fasciitis Fighter unless otherwise advised by your doctor or health professional. There is also a risk of suffering an increase in pain levels from using Fasciitis Fighter. 

How should the Fasciitis Fighter feel? You may feel some tension and in some cases may feel some mild discomfort under the foot while performing the exercise. This pain should not increase and if your symptoms increase see your health care professional for advice and stop the exercises. You may also get a sore calf muscles initially if they are not use to doing any calf raises.

Should I still see my health care professional? Fasciitis Fighter is purely a product for exercising with. It does not replace the need to see your health professional of your choice for correct diagnosis and management of your foot pain.  

How do I care for the Fasciitis Fighter? Don't expose to direct sunlight or extreme heat. Keep away from pets and children. 

 

How much often should I use the Fasciitis Fighter? The Fasciitis Fighter is designed for individual use and is to be used only once per day  or every second day. As you progress you may only need to use it less frequently. Note: Due to the nature of the foam and the required density to make the device comfortable to use it will likely compress/deform slightly on the top curve over time. Excessive use will decrease the lifespan of device.
 

HEALTH PROFESSIONALS

Where can I purchase the Fasciitis Fighter for my clients?


Please email us at info@fasciitisfighter.com.au for wholesale prices. Price will depend on order quantity.

PURCHASE AND PAYMENT

Do you keep my credit card details? No we don't store any credit card information

What currency are your prices in? All prices are in Australian dollars.

What payments do you accept? We accept Visa, Mastercard and Paypal.

When should I expect to receive my Fasciitis fighter order? Your order may take up to 5-7 working days to arrive to addresses within Australia. International orders will take longer than this and vary depending on location.
 

How can I track my order? For delivery within Australia, if you are concerned that your order hasn't arrived and should have, please send us an email to info@fasciitisfighter.com.au and we will provide you with your Australia Post tracking number. Then go to Australia Post's website and enter your tracking number to find the status of your parcel. International orders are sent registered mail, but can only be tracked until they leave Australia. Please contact us if you are concerned your order still hasn't arrived.

Will I get an order confirmation or tax invoice? You will get both emailed to you once your payment has been successful. Make sure your email and delivery addresses are correct to ensure successful email and product delivery.

How much is postage and handling? (Prices AUD)

Australia $8

USA $19 

UK $20

NZ-$16 

Canada $17
Europe$22-24

All other countries -check price on checkout.

Note: some countries may have a customs tax on goods arriving into the country.

If your country doesn't come up at checkout please send us a message on the contact page and we will give you a price..
 

Can I return the product and get a refund? You may be able to return your product for a refund. Please click here to read the returns policy.